Why did we work so hard to find a way to make Spiceworks free? Because we don't believe IT pros (especially those in small and medium-sized businesses who have small budgets) should have to pay for technology to manage technology. The bonus? Some tech vendors offer their products (at a discount!) right inside Spiceworks to help IT pros do their jobs even easier.
We’d like to think that’s a win-win for the IT world all around!
#HOW TO INSTALL SPICEWORKS HELP DESK SOFTWARE#
Capterra reviewers have rated the software highlyit’s free and has free customer support, and it’s packed with essential help desk features such as. When it comes to managing your IT help desk, Spiceworks can be an amazing product. And we use the money we receive from them for this advertising to keep the lights on here and provide Spiceworks at no charge to IT pros. Spiceworks isn’t the only optioncheck out these 4 products to fulfill your service desk needs. They use Spiceworks to deliver the info they feel you’ll find helpful. We work with these companies to help them connect with you via everything from ads and emails to vendor pages in our Community, events, and more. Technology companies want to inform IT pros like you about products and services that can help you do your job. Support is top-notch and real quick to help.Many ask us, “How is Spiceworks free? What’s the catch?” There is no catch. Coming soon is version 5.0 that will include so many great new features to even better manage 'Everything IT'. Bug fixes are quick to be released, and minor and major releases are heavily tested before final release. For pretty much anything else, there's usually some easy workaround that can be done.On that same note, the development cycle is very short and quick. Much of the development and expansion of the program is either done by the users through plug-ins, or by submitting feature requests that are actually read and considered by the developers. There are even some non-IT forums to help relieve daily tension.Another benifit of the program is it is heavily user-feature-centric. It is very easy to get answers to any questions you might have, be it about the software or anything else IT related. add your logo, etc.)Included in all this is a community of 1,000,000+ knowledgable IT professionals. (In addition, you have the ability then to personalize your enviroment even further e.g. The ad's are unobtrusive and relevant, but if you can't have ads or dont' want them, you can subscribe to the MyWay service for a very minimal annual fee. Now paste your secret key into the appropriate field and click Next. For example, if you are using Spiceworks Cloud Help Desk with domain of e-q-s.on., you need to input e-q-s.on. in the area for the domain. It's a small download, an easy install, and is agentless. You need to add the complete URL of your Help Desk Cloud Domain. Everything from inventory to IT services (SLA's) it can manage and track everything for you. Aside from the obvious free part, it provides me with vital information about my network and systems needed to run a successful IT department. I have been using Spiceworks since the initial beta version and could not think about working without i t.
#HOW TO INSTALL SPICEWORKS HELP DESK PROFESSIONAL#
Spiceworks is an excellent, comprehensive web-based tool for professional network managers.īy Anonymous reviewed on September 10, 2010 The best thing about Spiceworks is that if you get stuck at some point, not only can you check the program’s extensive documentation, but also get help from a large community of Spiceworks users – IT pros like you that are just a click away. It may feel a bit overwhelming, especially if you’ve never used a similar tool before. The only complaint about Spiceworks, if any, is the amount of tools, options and elements you need to get familiar with during the first few minutes of use. Spiceworks covers pretty much every area in IT work: from performing an automated network inventory, to running an IT Help Desk service and solve network issues, you have everything you need to manage network installations at your fingertips.Īmong the utilities you find in Spiceworks, you’ll see tools to map networks, create reports, troubleshoot network issues, monitor the network for any potential problems, keep an eye on Exchange and SQL servers, and even track disk space, software installs and printer toner levels.
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